You can contact us through the following methods:
Email Online Chatbot: Click on the chatbot at the bottom right corner, select HELP, and our online customer service will respond to your message. Our response times are:
Monday to Friday (excluding holidays): 10:00-11:00, 13:00-15:00 (GMT+8) During other times, we do not guarantee a timely response. We recommend providing your email so we can contact you.